Clarity Crumbles Conflict: How to Get There

Constantly developing themselves, the HTI Catalysts explored their own approach to conflict, studied the book Difficult Conversations by Douglas Stone, Bruce Patton & Sheila Heen, and practiced using the 4 steps to giving feedback in challenging settings. What they discovered is that clarity can crumble conflict. But how do you get to clarity when judgement, perceptions and personalities cloud your vision? Here are…